Frequently Asked Questions
Everything you need to know about your 361sport experience.
What is the typical shipping time for 361sport orders?
Standard shipping usually takes 3-5 business days within the continental United States. International shipping times vary by location, typically ranging from 7-14 business days.
How do I determine the right shoe size for my sport?
We provide a detailed size guide on every product page. We recommend measuring your foot in centimeters and comparing it to our size chart, as performance footwear may fit differently than casual shoes.
What is your return policy for worn athletic gear?
We offer a 30-day return policy for items in original, unworn condition with tags attached. For hygiene reasons, we cannot accept returns on used athletic apparel or footwear that shows signs of outdoor wear.
Are 361sport products covered by a warranty?
Yes, all our performance gear comes with a 6-month manufacturer's warranty against defects in materials and workmanship. This does not cover normal wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Secure encryption ensures your transaction data is always protected.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey.